Bio

United Community Bank


United Community Banks

A Three Billion Dollar Bank That Doesn't Act Like One.
United Community Banks is dedicated to the very best in customer service. Made up of 16 different community banks, its size and resources make possible a level of service that it could not achieve individually. The concept for its annual report: A Three Billion Dollar Bank That Doesn't Act Like One.


Copy Excerpt

quotesHow is a bank supposed to act? Fifty years ago, that would have been an easy answer, because all banks pretty much acted alike. They were friendly. They were courteous. And they were there, always, to serve the customer – whom, by the way, they invariably knew by name. So, what happened over the course of fifty years? As a customer of ours once said, “They got too big for their britches.” And so they have – too big on mergers, too big on efficiencies, and not nearly big enough on what really counts: serving the customer...quotes